Refund policy

Return Policy for [DINA UNITED ]**

At [DINA UNITED ], we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we’re here to help with our straightforward return policy.

*1. Return Period*
You have [14] days from the date of receipt to initiate a return for most items.

*2. Eligibility for Return*
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with all tags and labels attached.

*3. How to Initiate a Return*
To start a return, please contact our customer service team at *dinaunited13@gmail.com* with your order number and details about the item you wish to return. We will respond with instructions on how to proceed.

*4. Return Shipping*
You will be responsible for paying your own shipping costs for returning items, unless the return is due to a mistake on our part (e.g., you received the wrong item). We recommend using a trackable shipping service or purchasing shipping insurance for items over [20$].

*5. Refunds*
Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within [4-5] days. Please note that it may take some time for your bank or credit card company to process and post the refund.

*6. Exchange Policy*
If you need to exchange an item for the same item or a different size/color, please follow the return process and then place a new order for the desired item.

*7. Damaged or Defective Items*
If you receive a damaged or defective item, please contact us at *dinaunited13@gmail.com* within [7] days of receiving the item. We will provide instructions for returning the item, and you may receive a full refund or replacement at no additional cost.

*8. Contact Us*
If you have any questions about our return policy, please reach out to us at *dinaunited13@gmail.com*. We are here to help!

Thank you for shopping with [DINA UNITED ]! We appreciate your business and hope you love your purchase